Refund policy

Thank you for shopping with Print Paradise! We want you to love your order. Because many of our products are custom and personalized, please review the policy below before placing your order.

Custom & Personalized Items

All custom and personalized products are final sale and cannot be returned or exchanged due to a change of mind, incorrect size selection, spelling errors, or incorrect information provided by the customer.

Please carefully review your order details before submitting your purchase.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

Please include:

• Your order number
• A description of the issue
• Clear photos of the item and packaging

After reviewing your request, we may offer a replacement or refund when appropriate.

Refunds

If your refund is approved, the refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Cancellations

Orders may only be canceled before production or processing begins. Once a custom order has entered production, it may not be canceled or refunded.

Exchanges

Due to the personalized nature of our products, we generally do not offer exchanges. If we made an error with your order, please contact us so we can work to make it right.

Contact Us

If you have questions about a return, refund, damaged item, or your order, please contact Print Paradise through the contact information provided on our website.

Print Paradise — Your Vision. Your Style. Your Creation. ✨